We aim to have all requests approved within 48 hours and you will receive an email with an activation link. For note, if you do not receive an email within the time period the email could be in your junk folder.
Click on the activation link to being the activation process.
- Select a strong password
- Confirm your chosen password
Once these steps have been completed you will be able to click on “Submit”.
Next, You will have the opportunity to complete the two-factor authentication configuration. You will need to download an authenticator application (e.g. LastPass, Microsoft Authenticator, or Authy) onto your mobile device. Once you have downloaded the authenticator app and scanned the QR code that is presented on the screen (see below), you will be able to enter the 6-digit code that’s shown on your mobile device within the activation form
The last step is to click on “Verify” and this will log you in to Connect for the first time.
For note, the verification code changes every 30 seconds so you will need to be sure that the code you are entering in the verification code field is still visible on the authenticator app when you click on the “Verify” button.
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