User Management - Activation Portal

When you create frontline users, you have the option to allow users to activate their accounts through our activation portal instead of sending an access code to their personal email address or mobile phone number. The “Activation Portal” can be located in “User Management” and select “Activate Portal”.

The configuration of the activation portal can be completed in three simple steps:

• Configure the security attributes that you want to use
• Upload a company logo so that your employees know they’re using the correct URL

Copy the activation URL and share this with your employees

Once the configuration portal is configured, you will see the security attribute fields appearing once you select to create a frontline user with the delivery option set to “Activation Portal”.

You can predefine specific attribute values such as a job title, department, HelpContainerDivision, and location to a specific site so that you can select these values when you are creating or editing a user for a specific site.